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• PLEASE CHECK YOUR SPAM FOLDER for our order emails.
• Payment is required before the order is processed and or printed.
• All prices include GST and are in New Zealand Dollars
• Unpaid orders will not be eligible to drop off at the school/ECE after the gallery expires, additional costs may be required for shipping. .
• Once paid you will receive an email within within three or four days confirming your payment. If you do not receive payment confirmation it is likely we have not received your payment; please check your bank statement and contact us if you have any queries.
• Order cancellations must be within 24 hours after order has been placed. After this period 50% of the order is still payable on cancellation. Once your order has been printed and delivered, orders cannot be cancelled.
• Only after re-printing or retaking your photographs will any refunds be made.
• Please check we have the correct spelling for your child if you have purchased a Kindy/School/ECE group photograph and email us any corrections immediately as adjustments/reprints that need to be made after the orders are printed will be charged to you at full price.
• Kindy, Fundraiser and School orders made before the gallery fundraising period finishes can be dropped off at the shoot location or you can pay to have them posted.
• Orders/payments that are made after the main ordering period finishes will be required to either pick up prints from our studio or have them posted out to you (additional cost).
• All Kindy/School/ECE/Fundraiser orders are batch-processed together and will be ready 2-3 weeks after the closing date for orders. This includes all prints and orders to be posted.
• Kindy/School/ECE/Fundraiser digital files will be available for download directly from your order after payment has been confirmed.
• Private Sitting High Res images will be in black and white and also colour and will be made available via a dropbox link 4 weeks after the order is placed
• Private Sitting orders can take up to 6 weeks for fulfilment.
• If you are picking up your order then please call or email ahead of time to schedule a time to pick up your order.
• Our business trading name is Inspire Photography Ltd. Please look for this on all your billing records. Our GST details are available on your payment confirmation.
• Please do not screenshot and use our images without our written permission, just as we would not use your images for advertising and marketing our business without evidence of your agreement.

See our full terms and conditions here: